Thank you for shopping with us! Below you’ll find everything you need to know about our shipping process.
1. Order Processing Time
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All orders are processed within [1–3 business days] (excluding weekends and holidays).
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You will receive a confirmation email once your order has been shipped.
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During high-demand periods (sales, holidays, product launches), processing times may be slightly longer.
2. Shipping Rates & Delivery Estimates
Domestic Shipping
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Standard Shipping: [3–7 business days] – [$X.XX]
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Express Shipping: [1–3 business days] – [$X.XX]
International Shipping
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Delivery time: [7–21 business days]
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Shipping costs are calculated at checkout based on your location.
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Customs fees, import duties, or taxes are the responsibility of the customer.
3. Shipping Carriers
We work with trusted carriers such as:
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USPS
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FedEx
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UPS
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DHL
Carrier selection may vary depending on your location.
4. Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
5. Delayed or Lost Shipments
We are not responsible for delays caused by shipping carriers, weather, customs, or incorrect addresses provided by the customer.
If your package appears lost, please contact us at [your support email] and we will assist you.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Orders returned due to incorrect addresses may require additional shipping charges to be resent.
7. Damaged Items
If your order arrives damaged:
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Contact us within [48 hours] of delivery.
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Provide photos of the damaged item and packaging.
We will arrange a replacement or refund.
8. Contact Us
If you have any questions about shipping, please contact us at:
📧 [your email address]
📍 [Your Business Name]